At Home Workout Gear, we stand by the quality and durability of our products. We offer a limited warranty for all of the products sold on our website. Please read the following terms carefully to understand the coverage and limitations of our warranty.

1. Warranty Coverage

Our products are covered by a limited warranty that applies to defects in material or workmanship under normal use. The warranty period varies depending on the product category:

  • Benches and Strength Training Equipment: 1-year limited warranty.
  • Cardio Equipment: 1-year limited warranty.
  • Training and Massage Devices: 6-month limited warranty.

2. What is Covered

This warranty covers the following:

  • Defective materials or workmanship.
  • Structural integrity issues (e.g., broken frames, malfunctioning parts).
  • Defects that impair the normal function of the product.

3. What is Not Covered

The warranty does not cover the following:

  • Normal wear and tear from regular use.
  • Cosmetic damage (scratches, dents, etc.).
  • Damage caused by improper use, abuse, or neglect.
  • Modifications or repairs done by unauthorized personnel.
  • Products used for commercial purposes unless specified otherwise.

4. Warranty Claim Process

If you believe your product is defective and within the warranty period, follow these steps:

  • Contact Us: Reach out to our customer service team at [email protected] or call us at +1 (800) 123-4567. Be prepared to provide your order number, a description of the issue, and photos if applicable.
  • Evaluation: Our team will assess the issue and may request further details to process your claim.
  • Repair or Replacement: If the product is deemed defective under this warranty, we will, at our discretion, either repair the defective product or replace it with a new item of equal or greater value.

5. Warranty Exclusions

The warranty is void if:

  • The product is tampered with or repaired by unauthorized personnel.
  • The product is used in a manner inconsistent with its intended purpose.
  • The product is resold.

6. Return Shipping

In the event of a warranty claim, the customer may be responsible for covering the cost of return shipping. If the claim is approved, we will cover the shipping costs for sending the repaired or replacement item back to you.

7. Limitations and Liability

The warranty is limited to the original purchaser and is non-transferable. Home Workout Gear will not be held liable for any incidental or consequential damages arising from the use or inability to use any product.