At Home Workout Gear, we strive to make your online shopping experience as convenient and secure as possible. Below are the terms related to payment methods, processing, and security for purchases made on our website.
1. Accepted Payment Methods
We accept the following payment methods for purchases:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: You can use your PayPal account to complete your purchase securely.
- Bank Transfer: Available for larger orders. Please contact our customer service team for bank details.
- Gift Cards: If you have a gift card, you can apply it at checkout.
2. Currency
All transactions are processed in United States Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may charge additional fees for currency conversion or international transactions. Please check with your bank for more details.
3. Payment Security
We are committed to ensuring the security of your payment information. Our website uses industry-standard SSL encryption to protect your payment details during the transaction process. Your credit card information is not stored on our servers.
4. Payment Processing
For credit/debit card payments, your card will be charged once your order is confirmed.
If you are using PayPal, you will be redirected to the PayPal site to complete your payment securely.
For bank transfer payments, the order will be processed once the funds have been received in our account. Please note that this may take 2-5 business days depending on your bank.
5. Failed or Declined Payments
If your payment is declined, please check the following:
- Ensure that all card details are entered correctly.
- Ensure that your billing address matches the one associated with your payment method.
- Check with your bank to ensure there are no issues with your account.
- If you continue to experience issues, please contact our customer support team at [email protected].
6. Refunds & Chargebacks
In the event of any issues with your order, refunds will be processed according to our Return Policy. If you believe there has been a fraudulent transaction on your account, please contact your bank immediately.